Holly Water Holiday Bookings
Book our accommodation by clicking through the calendars below and you can book direct with us here. The hut names are ‘Oak’ and ‘Bluebell’ but both accommodate 2 people. Our treehouse, ‘The Beehive’ is for 4 people accommodated in 2 king size rooms. Due to our insurance we are not able to have under 16s alone in a Shepherd huts nor under 14s as standard in our treehouse*. Although we have a minimum 2 night stay policy we do not have specific change-over days so hopefully you will find dates to suit you and manage to book your visit now. If there are any special requests for your visit please don’t hesitate to contact Jane by email on info@hollywaterholidays.co.uk or by phone on 01363866240.
You will find tea, coffee, sugar, milk and fresh farm eggs in your accommodation but if you require non-dairy, egg-free or vegan alternatives please contact us. If you would like to opt for additional supplies there are four ‘Extra’ baskets for either 2 or 4 people. The ‘Cream Tea’ basket is an additional £15/£25 and has bread, butter, clotted cream, home made scones and home-made jam. Alternatively, also for £15/£25, the Savoury Tea has bread, butter, home made savoury scones, one of our wonderful Otter Vale chutneys and a Taw Valley ‘Devonshire Tickler’ cheddar cheese. The ‘Big Breakfast’ basket has our own home grown pork sausages, bacon, tomatoes, mushrooms, bread and butter for an additional £18/£34. You can, of course, really spoil yourselves and combine the breakfast with one of the afternoon tea options for £25/£40 in the ‘Cream Tea Combo’ or ‘Savoury Combo’. We are delighted to be able to offer the services of a local florist. We would be very happy to organise for her to do you an arrangement to have here for you on your arrival. These are priced from £15 to £25. It is also possible to book a session in our wood-fired sauna during your stay for £30.
You will find a list of available farm produce in your guest information on arrival.
Why not make a booking as a gift and receive one of our gift cards to give on the special day? Just tell us in the comments box on the booking form if you would like to do this or, of course, feel free to phone or email to discuss your plans as dates can be kept open for future arrangement if preferred. Everybody needs something to look forward to!
The prices start at £95/night for a hut during low season raising to £105/night in high season. The treehouse is £230/night.
If you have contacted us or booked but have not had an email response within 24 hours please check your junk folder in case it has gone astray.
As a business and family one of our chosen charities to support is the Farming Community Network. At the end of the year we donate £1 for every booking we have had direct to them as well as donating a short break to them for their annual charity auction. If you are interested in their work you can find out more here. http://www.fcn.org.uk/
Terms and Conditions
1. Holly water Holidays permits their guests to occupy the booked accommodation for the dates shown on the booking and to have use of its contents, parking and outside equipment.
2. Bookings and payments can be made for arrival and departure any day with a minimum of a 2 night stay through our website. For any other requirements please contact Holly Water Holidays direct.
3. Bookings should not be made on the website for same day arrivals without contacting Holly Water Holidays direct first.
4. Please do not travel until your booking has been confirmed and arrival details received from Holly Water Holidays.
5. Prices include standard VAT at 20%
6. Cancellations will be refunded up to the point of 4 weeks before the booked arrival date minus the bank charges 3.1%. From 4 weeks up until 2 weeks before the booked arrival date the will be a 40% cancellation charge. For the penultimate week before the booked arrival date there will be a 60% cancellation charge. During the last week before the booked arrival date there will be no refund. In the event that Holly Water Holidays are able to re-book the accommodation this cancellation charge will be reimbursed minus the 3.1% bank charges plus £20 admin fee. Holly Water Holidays would always advise that guests take out holiday insurance at the point of booking.**
7. Any issues you may have on arrival need to be reported straight away to give us the opportunity to rectify them. Refunds are only given when we are unable to rectify reported issues in a realistic time frame. Holly Water Holidays can not be held liable if there is an issue completely out of their control ie. weather/road access/floods etc. Any complaints not reported to us at the time and only reported after you have returned from holiday will not be considered.
8. Holly Water Holidays has the right to refuse any booking.
9. In the event of emergency work Holly Water Holidays may need cancel or alter arrangements for a booking. If no suitable alternative can be arranged then the booking will be reimbursed and Holly Water Holidays will not be liable for anything further.
10. Maximum occupancy for each Shepherd Hut is 2 adults and for the treehouse is 4 adults.
11. We are predominantly an adult site and cannot accept children under 14 years of age. Under no circumstances are children under 16 years of age to stay unaccompanied in one Shepherd hut.
12. Holly Water Holidays is pet free.
13. Guests may check in from 3.30pm on arrival date and must check out by 10.00am on departure day.
14. Guests are expected to respect our property and to leave the accommodation clean and tidy. If it is left in such a state as to require additional cleaning or an additional cleaner guests will be charged for their time.
16. Smoking and vaping is not permitted.
COVID19 – Our aim to be Coronavirus safe and our promise to you.
Bedding is washed above the approved temperature and then steam ironed but if you would prefer to bring your own bedding please do let us know.
We have removed all non-essential soft furnishings such as cushions for the time being.
Due to demand the contents of the books, DVDs and games cupboards are neither rotated or individually sanitised. If you choose to use we recommend you wash your hands after use for your safety.
We are in the fortunate position of having no shared or communal spaces and each unit has its own outdoor area. In this way it is easy for our guests to maintain the 2m social distancing.
It has always been our system for guests to self-checking with key-safes which allows us to be totally flexible with arrival times. Now we find that this also helps to reduce close contact with our guests. Having said this, we always like to pop over to make sure you are well settled and have all that you need. I hope you’ll agree that this can be done safely within the guidelines.
In the event that further government lockdown measures mean you are unable to travel on your booked dates we do not want you to lose out. We will credit you with the total you have paid and to postpone your visit until there are alternative possible dates that suit you within 12 months. If you would prefer not to postpone we will offer a refund in total minus the bank charges that we are unable to reclaim for you.
In the event of being unable to travel due to any other Covid related situation outside of Government lockdowns it is always our advice to take out travel insurance and we will help in any way we can providing any necessary paperwork for an insurance claim.
*We can accept over 10s in the treehouse with special arrangement. Please ask before booking.
**You might find that holiday insurance is included in your home or contents insurance.